Jenny · Community Supports
Stable housing in a financial crisis
Facing eviction as a single mom, Jenny worked with our Community Supports team to secure affordable housing and a covered deposit. She avoided homelessness and rebuilt stability for her family.
Service line
Community Supports
Duration
21 days from notice to new lease
Location
San Bernardino County, CA
Outcome
Eviction prevented
By the numbers
Outcomes that prove it.
0
Days unhoused
Direct unit-to-unit transition.
Same school
For both children
Mid-year disruption avoided.
$2,400
In covered deposit & first month
Funded via Housing Deposits benefit.
Day 62
Returned to full-time work
Through PHG workforce partner referral.
Background
Where the member started.
Jenny, a 34-year-old single mother of two, received a 30-day pay-or-quit notice after losing her warehouse job. With $1,800 in past-due rent and no savings, she had been sleeping in shifts, applying for jobs while her children were at school.
The challenge
What stood in the way.
- Active 30-day pay-or-quit notice with the clock already running.
- $1,800 rent arrears plus first/last/deposit needed for any new unit.
- Two school-age children at risk of mid-year displacement.
- No active CalFresh, CalWORKs, or utility assistance enrollment.
Our approach
How we built the plan.
- Parallel-track the eviction defense and a new-housing search instead of sequencing them.
- Bundle Housing Deposits, Housing Tenancy Sustaining Services, and benefits enrollment in one plan.
- Keep the children in their current school zone as a non-negotiable constraint.
The solution
Step by step, what we actually did.
- 1
Day 1 — Eviction triage
Connected to a legal aid partner; filed an answer that bought 14 additional days.
- 2
Days 2–7 — Benefits stack-up
Enrolled in CalFresh, CalWORKs, and LIHEAP; located a unit in-zone under the Housing Choice voucher list.
- 3
Days 8–14 — Deposit and move-in
Community Supports funded first month plus deposit; coordinated movers and utility transfer.
- 4
Days 15–90 — Tenancy sustaining
Monthly check-ins, budgeting coaching, and a warm handoff to a workforce program produced a new full-time role at day 62.
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